Welcome To The World of Nubex
Our Vision
We believe precious metals should be as good as medium of exchange that stand the test of time throughout centuries.
Driving Innovation of 1000 Year Old Industry Through Technology
At Nubex, we believe technology should be the heart of innovation, supporting the business model and sustain it. We keep improving our system over time to materialize the ecosystem that will benefit and protect the interest for all parties involved.
We are among the first few companies that sell precious metals and bullions online since 2009 and evolved into a full-fledged marketplace in 2020. We join the rank as one of the sellers inside the marketplace itself.
As an online trading platform that carries both its own products and output from other minters at competitive prices, Nubex (The Platform) is part of the team’s effort to innovate and modernise the precious metals industry. The main objective is to ensure the price discovery will be based on the true marketplace supply and demand. On our platform, Sellers are able to set their own prices for each product sold. Thanks to our pricing engine which allows Sellers to set either at a fixed price or at a premium over spot price.
The lowest price of a product will be the first to be available to a buyer. Normally, without marketplace, the sellers typically need to walk to a jewellery physical store. They have to come to a price consensus with the buyer (the store). The seller usually has to accept the losses around 20 - 30 percent from the spot market price to close the deal.
Reputation and Trust
Nubex is the most prominent name in Malaysia’s Precious Metals industry, founded in year 2009 with the mission to make precious metals as an alternative medium to preserve wealth. We have wealth of experience in dealing with local and global public listed companies, banking sectors as part of our portfolio
We are an authorized dealer for major international brands such as PAMP Suisse (Swiss), Perth Mint (Australia), Emirates Gold (Dubai), Scottsdale (USA).
In precious metal market, trust and reliability is the holy grail of the business. Apart of being prominent name in Malaysia, we are also working closely with government agencies as well as auditors in order to comply with all local and global regulations and providing transparency to all parties involved.
In order to maintain the service quality along with our system, we decided to acquire ISO certification by TUV Nord (www.tuv-nord.com), an international certification body which is established in Germany. Since our customers come from all over the world, there is a need for us to gain the recognition from an international body. First awarded on 26 January 2013, we obtained the ISO 9001:2008 certification as a validation of our focus and determinations regarding standards and quality. Certified with the latest ISO 9001:2015, we strictly follow all ISO guidelines to serve customers better, providing the best service and promise goods to be delivered within the required time.
Customer Oriented Marketplace
Both buyers and sellers are the customers of the marketplace. At the same time, we are also one of the sellers on the platform, as well as a buyer from time to time. Being a customer of the platform, we will be able to identify the needs and improve the marketplace.
In order to create the best marketplace for all, feedbacks are really important to us. We listen to the feedbacks from our customers and evolve around these feedbacks. We take our customers seriously in terms of their needs, taking care of privacy information that should remain obscured or anonymous.
The Right Team and People
In 2020, we are excited to have new pool of talents joining us as the core team for the company. At Nubex, this time, we believe the foundation should be solidified with the right people with talent and attitude, that understand and subscribe to our vision and see the bigger picture. Most of our core members are able to elaborate in details such as how fractional reserve banking works and have financial literacy.
Maybe the next keyword is decentralization, just like blockchain.
Our Story
As a response to the 2008 financial crisis, our founders came together with the noble intention of promoting the preservation of wealth through precious metals, which resulted in the creation of the Nusantara Bullion Exchange (Nubex).
Being the first e-commerce marketplace to be available in Malaysia (even before the likes of Lazada and Shopee), Nubex specialised in the online retail trading of gold and silver products, a market that was previously dominated by brick and mortar jewellers, pawn shops and banks. Since 2009, Nubex has been establishing trust in the local precious metals market. From carrying established international and local brands; to producing our own precious metals products; along with our custom minting solutions and our Nubex Exchange marketplace platform, Nubex continues to offer viable solutions in the quest of promoting the preservation of wealth through precious metals.
Collaboration With Banking Sectors ( Ar-Rahn Partners )
Ar Rahnu or known as Ar Rahn is a short term mortgage or collateral whereby the possessions offered as security for a debt so that the debt will be taken from it in case the debtor failed to pay back the due money. Ar-Rahn is a permissible contract in Shariah (Islamic law).
There are several banks, development finance institution (DFI) and non banks that offer Ar-Rahnu facilities and we are officially one of the Ar-Rahnu partners for these institutions:
Quality Assurance ( ISO 9001:2015 )
In 2015, we acquired a factory in order to cater precious metals recycle business and custom product minting. We found that quality assurance is paramount to these two business sectors.
In order to maintain the service quality along with our system, we decided to acquire ISO certification by TUV Nord (www.tuv-nord.com), an international certification body which is established in Germany. Since our customers come from all over the world, there is a need for us to gain the recognition from an international body. First awarded in 26 January 2013, we obtained the ISO 9001:2008 certification as a validation of our focus and determinations regarding standards and quality. Certified with the latest ISO 9001:2015, we strictly follow all ISO guidelines to serve customers better, providing the best service and promise goods to be delivered within the required time.
Award And Recognition
2009
Nubex establishment as the first online gold and silver bullion dealer.
2011
Nubex is the leading online distributor for Kelantan Gold Trade (KGT).
2013
Nubex has been accredited with the first ISO certification (ISO 9001:2008) in the Trading of Precious Metals as a validation of our focus and determination regarding standards and quality.
2015
Acquired a jewelry fabrication factory that has all the required facilities to venture into corporate gifts segment.
We have been chosen by MATRADE under Youth Exporters Development Programme (YEDP).
2016
Certified with the latest ISO 9001:2015 certification in Trading of Precious Metals to maintain our standards and quality.
Awarded with a Four-Star Rating under the SME Competitiveness Rating for Enhancement (Manufacturing & MRS).
2017
We have been chosen for the Fraunhofer Programme conducted by SIRIM.
Nubex has been awarded as the Top 50 Entrepreneurs in Malaysia by PUNB.
We have been selected as the Top 10 winners for 2017 Projek Video Malaysia (PROVIM) competition.